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Monday, 11 April 2022 11:14
SNAPLAB+ SOFWARE UPDATE - version 3.5.55.33
Snaplab+ v. 3.5.55.33 for SL620 and SL620-II kiosks, as well as DT-T6Mini and DS-Tmini order terminals includes minor bug fixes and the following improvements
- Major update for preventive maintenance
- For ID photo:
. Blinking eyes detection improved for biometric check
. Text content of the email sent with the digital copy
- Printers sleep mode after 10 min in idle state
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Download SnapLab+ v.3.5.55.33 directly from the configuration panel of your kiosk (Diagnostics > Software > Check for updates) or from this link
Tuesday, 29 March 2022 09:05
ID+ SOFWARE UPDATE - version 1.3.56.27
This new version of the ID+ software includes improved link eye recognition
ID+ v.3.5.56.27 can be downloaded directly from the main panel of the ID+ tablet connected to internet (Diagnostics > Software > Check for updates), or from this link.
For more information on the ID+ system and the latest version of the softwareTo dowload the user manual, please click on the following links:
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Thursday, 24 March 2022 16:02
QW410 firmware and Windows driver updates
New firmware for more print sizes
In addition to small improvements, the QW410 firmware version 1.10 provides access to more print sizes.
With the QW410 firmware v.1.10 and the corresponding Windows driver v.1.0.1.1, it is now possible to print in the following sizes:
. 10 x 7,5 cm (4 x 3")
. 10 x 11 cm (4 x 4.5")
. 11 x 7,5 cm (4.5 x 3")
. 11 x 10 cm (4.5 x 4")
QW410 firmware V. 1.10 supports Windows 7, 8 and 10 (32/64 bits).
You can download QW410 firmware v. 1.10, Windows driver v.1.0.1.1 and the related user manual from the following links:
- QW410 FIRMWARE V. 1.10 & WINDOWS DRIVER V.1.0.1.1
For more information on the QW410 printer, please click on this link.
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Thursday, 10 March 2022 09:46
WCM-2 UPDATE - version 2.0.1.1
The latest version of the, mini Wi-Fi hotspot for DNP printers, gives access to more print sizes
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With WCM-2 software v. 2.0.1.1, the following print sizes can be produced from DS820 A4 media:
- 21x29,7 cm (A4)
- 21x13 cm
- 21x14,8 cm (A5)
- 21x15 cm
- 21x20 cm
- 21x25 cm
This version of WCM-2 also brings minor improvements, including the resolution of a white edge issue with the QW410 printer.
The WCM-2 software update procedure is detailed in the user manual.
More information on WCM-2, on the following page: WCM-2
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Wednesday, 17 November 2021 14:13
SNAPLAB+ UPDATE - version 3.5.55.22
The latest version of Snaplab+ includes improved functions for payment, statistics and biometrics management
Snaplab+ v.3.5.55.22 includes minor bug fixes and the following improvements:
- Choice of payment method: At the end of the order, the customer can now choose between 2 payment methods: at the counter or by credit card (via SumUp).
- Scheduling of statistics back-up: You can now choose the automatic frequency of your statistical back-ups: daily, weekly or monthly.
- Improved biometric reporting: If you manually modify an ID picture, the biometric report will show the changes made.
The new Snaplab+ v.3.5.55.22 can be downloaded from this link.
More information on Snaplab+ on the following page: SL620-II
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Tuesday, 17 August 2021 12:20
HOT FOLDER PRINT update for Mac
The Mac version of the wireless printing software now compatible with macOS 11.5 Big Sur
Hot Folder Print (HFP), the popular free of charge printing management software that enables you to print photos wirelessly with DNP printers, is now compatible with macOS Big Sur (v.11.5).
The updated version of HFP for Mac also includes the following new features:
- Offset function for 2 inch cut setting (for all DNP printers with this option)
- Detection of Luxury Digital Metallic Media when loaded in DS620 or DS820 printers
- Bug fix
The new HFP v. 1.2.22 for macOS 10.12 Sierra to macOS 11.5 Big Sur can be downloaded from this link.
For more information on Hot Folder Print, please click on the following link:
Tuesday, 27 July 2021 21:08
Tokyo 2020 Olympic and Paralympic Games
DNP Official Partner of the Tokyo 2020 Games
DNP is pleased to be an official partner of the Tokyo 2020 Olympic and Paralympic Games for printing services.
In the year of its 145th anniversary as a printing company, DNP continues its tradition of creating innovative technologies and services that improve people's lives and that, in today's complicated circumstances, contribute to the best possible operations of the Tokyo 2020 Games.
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Wednesday, 21 July 2021 15:12
DS printers driver update for Mac
Printer driver for Mac OS 10.14, 10.15 and 11 now available
The new Mac driver V. 5.1.9 compatible with Mac OS 10.14 (Mojave), 10.15 (Catalina) and 11 (Big Sur) is for all DNP printers.
DOWNLOAD the driver from the following link:
Wednesday, 16 June 2021 16:27
Tour de France 2021
DNP Technical Partner of Tour de France 2021
DNP is proud to continue its successful Technical Partnership with the Tour de France for event photo.
In the Departure Village of each stage of this 108th edition that will exceptionally begin on June 26 in Brest, DNP will propose several photo animations. Guests and fans will especially enjoy the photo-call and the portrait studio animated by professional photographers, as well as the sponsored photo-kiosks to print free selfies and personalised stickers.
Following the tradition the winner of each stage will also receive a DNP photobook illustrating the highlights of his race.
More information on the Tour de France 2021 please visit https://www.letour.fr/en/
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Thursday, 22 April 2021 17:02
ID+ SOFWARE UPDATE - version 1.3.48.12
This new version of the ID+ software offers an improved workflow
The Quick Worflow for biometric and non-biometric prints has been treamlined to the core to provide ID photos in record time..
ID+ v.3.5.48.12 can be downloaded from this link
or directly from the main panel of the ID+ tablet connected to internet: Diagnostics > Software > Check fot updates
For more information on the ID+ system and the latest version of the softwareTo dowload the user manual, please click on the following links:
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Thursday, 25 March 2021 08:34
SNAPLAB+ UPDATE - version 3.5.45.20
The latest version of Snaplab+ allows the connection with the QW410 printer
Snaplab+ v.3.5.45.20 allows the connection of SL620, SL620-II kiosks, as well as DT-T6mini and DS-Tmini order terminals with the ultra-compact QW410 printer.
This version of Snaplab+ also offers new templates for the exclusive 11X20cm print size of the QW410.
The new Snaplab+ v.3.5.45.20 can be downloaded from this link.
The new 11x20 templates for Snaplab+ can be downloaded from this link.
For more information on SL620-II Print and the QW410 printer, please click on the following links:
- SL620-II
- QW410 Utra Compact Photo Printer
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Thursday, 26 November 2020 14:37
NEW POS, posters, screen savers are available for DNP customers
Get ready for the Holiday Season!
Print personalised calendars, collages and greeting cards with DNP professional photo printers. High quality prints for memorable gifts are ready in minutes!
In addition to a complete range of professional photo printing systems, DNP also provides its customers with marketing tools, POS, posters, screen savers… in English, German, French, Italian and Spanish.
For more information, please send your requests to: This email address is being protected from spambots. You need JavaScript enabled to view it.
Thursday, 24 September 2020 16:22
HOT FOLDER PRINT update for Windows
The Windows version of the wireless printing software now compatible with the QW410 printer
Hot Folder Print (HFP), the free of charge printing management software that enables you to print photos wirelessly with DNP printers, is now compatible with the ultra compact printer QW410.
New functions of HFP v. 2.5.4.18 for Windows include:
- Print sizes: 10x15cm (4x6’’), 11x15cm (4.5x6’’), 11x20cm (4.5x8’’)
- Square prints: 10x10cm (4x4’’), 11x11cm (4.5x4.5’’)
- Partial Matte: selectively positioning both Glossy and Matte finish on the same print providing unique personalised photos.
The new HFP v. 2.5.4.18 for Windows (7 to 10) can be downloaded from this link.
For more information on Hot Folder Print and the QW410 printer, please click on the following links:
- QW410 Utra Compact Photo Printer
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Monday, 24 August 2020 14:18
DS620 & DS820 Firmware Update
Wednesday, 22 July 2020 13:01
Stop COVID-19
Best practices and workflows for safe use of photo kiosks
Following recent events related to the Covid-19, stores are opening with social distancing.
At DNP Photo Imaging Europe, we understand that our partners may have questions on how to safely manage this new phase with DNP.
Below are some tips:
1- HOW TO CLEAN AND DISINFECT DNP KIOSK
DNP kiosks are equipped with capacitive touchscreens and need proper cleaning to avoid deterioration.
To clean, please follow these steps:
- Before cleaning it is recommended to turn off the kiosk
- Dampen a clean new non-abrasive cloth with disinfectant, avoid spraying the kiosk directly. Ensure excess liquid is squeezed from the cloth. You may also use pre-dampened wipes.
- Disinfect the surfaces by wiping them with the cloth or wipe, and allow the surface to dry.
- We recommend disinfectant with ≤ 70% alcohol.
- Repeat this regularly during the day.
PRODUCTS TO AVOID USING WHEN CLEANING DNP KIOSKS
The following solutions/materials should NOT be used when cleaning/disinfecting DNP kiosks:
. Isopropyl Alcohol with a concentration > 70%
. Strong solvents
. Acids
. Detergents with fluoride
. Detergents with ammonia at concentration > 1.6%
. Abrasive cleaners
. Detergents with abrasives
. Steel wool
. Sponges with abrasives
2- SAFE SOLUTIONS TO TRANSFER PHOTOS FOR PRINTING WITH DNP KIOSKS
All DNP kiosks offer safe solutions to transfer and print photos. These solutions avoid the risk of eventual contamination by reducing contacts with the kiosk, transferring certain steps directly to the customer's smartphone via:
- DIRECT WI-FI
Direct Wi-Fi can be activated in the configuration screen of the kiosk to transfer customers' photos direct to the kiosks for printing.
- PHOTOPRINTS APPLICATION
The Photoprints application is available via GOOGLE PLAY and APP STORE. After downloading, customers launch the application to print photos from their mobile device's gallery or social media via Wi-Fi.
For more information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.
Wednesday, 15 July 2020 15:39
QW410 Firmware Update - Version 1.07
New firmware for additional print sizes and improved paper loading
Small in size, big on features, the QW410 is the nomadic ultra-compact printer for professional photographers who need to produce high-quality prints instantly, wherever.
The newly released QW410 firmware Version 1.07 includes the following features:
- Improved paper loading initialisation
- 4.5x6 media supported
QW410 firmware V. 1.07 supports OS Windows 7 (32/64 bits) & Windows 10 (32/64 bits)
Please DOWNLOAD the firmware update and the related user manual from the following links:
For more information on the QW410 printer, please click on this link.
Monday, 16 September 2019 15:27
DNP Photo Imaging Europe acquires PhotoPointCom
DNP PIE accelerates its momentum in event photo business
DNP PIE has acquired PHOTOPOINTCOM in July 2019.
Founded in 1999, PHOTOPOINTCOM (PPC) is a major French player in tourist, amusement and event photography with operations in the most prestigious tourist sites like the Eiffel Tower or the ‘Puy du Fou’ theme park. A technological precursor in its domain, PPC puts its innovations at the service of its customers for the delight of the 3.2 million visitors photographed per year.
“Our two companies are very complementary and share a commitment to satisfying customers with high quality products and services. We are excited about welcoming PHOTOPOINTCOM into the DNP family,” said Roch Hollande, President of DNP PIE. “The acquisition of PHOTOPOINTCOM, combined with other upcoming strategic partnerships, will allow DNP to bring together talents, know-hows and technologies in order to develop a global offer for event, tourist and amusement photo services, with consistent quality across the European market”
The acquisition follows DNP PIE’s investment in Sharingbox, a pioneer in event photo booths and experiential marketing, present in 20 countries worldwide. The ambition of DNP PIE is to offer a full array of high standard solutions and services for events and tourist sites photos, including in attraction parks and cruise boats.
"Event photo is a dynamic market with many small to mid-sized players," said Yann Bourdin, Managing Director and Co-Founder, PPC. “We believe that the combination of PHOTOPOINTCOM team’s talent and experience with the resources and the international expertise of DNP PIE will enable us to develop new services and expand our activity in new territories. We look forward to continuing doing what we love, at a larger and more international scale.”
“We’re tremendously excited about entering into a new chapter with DNP PIE. Together, we will be able to continue to innovate and provide our customers with ever more engaging services,” said Denis Fernandes, Managing Director and Co-Founder, PPC.
