Thursday, 24 September 2020 16:22

HOT FOLDER PRINT update for Windows

The Windows version of the wireless printing software now compatible with the QW410 printer


Hot Folder Print (HFP), the free of charge printing management software that enables you to print photos wirelessly with DNP printers, is now compatible with the ultra compact printer QW410. 


New functions of HFP v. for Windows include:

 - Print sizes: 10x15cm (4x6’’), 11x15cm (4.5x6’’), 11x20cm (4.5x8’’)

 - Square prints: 10x10cm (4x4’’), 11x11cm (4.5x4.5’’)

 - Partial Matte: selectively positioning both Glossy and Matte finish on the same print providing unique personalised photos.

The new HFP v. for Windows (7 to 10) can be downloaded from this link.


For more information on Hot Folder Print and the QW410 printer, please click on the following links: 


- QW410 Utra Compact Photo Printer




Monday, 07 September 2020 10:59

DS printers driver update for Mac

Printer driver for Mac OS 10.14 and 10.15 now available


The new Mac driver V. 5.1.8 compatible with Mac OS 10.14 (Mojave) and 10.15 (Catalina) is for all DNP printers including the new QW410


DOWNLOAD the driver from the following link:


Monday, 24 August 2020 14:18

DS620 & DS820 Firmware Update

New firmware available


This firmware update provides minor improvements for both printers, DS620 and DS820.

DOWNLOAD from the following links:

- DS620 FIRMWARE V. 1.62

- DS820 FIRMWARE V. 1.07


For more information on these printers, please click on DS620 / DS820

Wednesday, 22 July 2020 13:01

Stop COVID-19

Best practices and workflows for safe use of photo kiosks


Following recent events related to the Covid-19, stores are opening with social distancing.

At DNP Photo Imaging Europe, we understand that our partners may have questions on how to safely manage this new phase with DNP.

Below are some tips:



DNP kiosks are equipped with capacitive touchscreens and need proper cleaning to avoid deterioration.

To clean, please follow these steps:

- Before cleaning it is recommended to turn off the kiosk

- Dampen a clean new non-abrasive cloth with disinfectant, avoid spraying the kiosk directly. Ensure excess liquid is squeezed from the cloth. You may also use pre-dampened wipes.

- Disinfect the surfaces by wiping them with the cloth or wipe, and allow the surface to dry.

- We recommend disinfectant with ≤ 70% alcohol.

- Repeat this regularly during the day.



The following solutions/materials should NOT be used when cleaning/disinfecting DNP kiosks:

. Isopropyl Alcohol with a concentration > 70%

. Strong solvents

. Acids

. Detergents with fluoride

. Detergents with ammonia at concentration > 1.6%

. Abrasive cleaners

. Detergents with abrasives

. Steel wool

. Sponges with abrasives



All DNP kiosks offer safe solutions to transfer and print photos. These solutions avoid the risk of eventual contamination by reducing contacts with the kiosk, transferring certain steps directly to the customer's smartphone via:



Direct Wi-Fi can be activated in the configuration screen of the kiosk to transfer customers' photos direct to the kiosks for printing.



The Photoprints application is available via GOOGLE PLAY and APP STORE. After downloading, customers launch the application to print photos from their mobile device's gallery or social media via Wi-Fi.


For more information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.



Wednesday, 15 July 2020 15:39

QW410 Firmware Update - Version 1.07

New firmware for additional print sizes and improved paper loading


Small in size, big on features, the QW410 is the nomadic ultra-compact printer for professional photographers who need to produce high-quality prints instantly, wherever.

The newly released QW410 firmware Version 1.07 includes the following features:

- Improved paper loading initialisation

- 4.5x6 media supported

QW410 firmware V. 1.07 supports OS Windows 7 (32/64 bits) & Windows 10 (32/64 bits)

Please DOWNLOAD the firmware update and the related user manual from the following links:

- QW410 FIRMWARE V. 1.07


For more information on the QW410 printer, please click on this link.

Monday, 13 July 2020 11:20

Tour de France

DNP Technical Partner of Tour de France 2020

This year more than ever, DNP is proud to continue its successful Technical Partnership with the Tour de France for event photo.

In the Departure Village of each stage of this 107th edition that will exceptionally begin on August 29 in Nice, DNP will propose several photo animations. Guests and fans will especially enjoy the photo-call and the portrait studio animated by professional photographers from the FNP (French National Federation of Photography), as well as the sponsored photo-kiosks to print free selfies and personalised stickers.
Of course, following the tradition the winner of each stage will also receive a DNP photobook illustrating the highlights of his race.

More information on the Tour de France 2020 please visit




Friday, 10 July 2020 16:22

HOT FOLDER PRINT update for Mac

The Mac version of the wireless printing software now compatible with the QW410 printer


Hot Folder Print (HFP), the popular free of charge printing management software that enables you to print photos wirelessly with DNP printers, is now compatible with the ultra compact printer QW410.

Connected to the QW410 printer, the updated version of HFP for Mac offers notably the following features:

- Print sizes: 10x15cm (4x6’’), 11x20cm (4.5x8’’)

- Square prints: 10x10cm, 11x11cm

- Photo strips: 5x10cm, 5x11cm

- Partial Matte, for a glossy and matte finish on selected parts of the same print


The new HFP v. 1.2.13 for Mac (OS X 10.8 Mountain Lion to Mac OS 10.15 Catalina) can be downloaded from this link.


For more information on Hot Folder Print and the QW410 printer, please click on the following links: 


- QW410 Utra Compact Photo Printer




Tuesday, 17 March 2020 09:49

COVID-19 – DNP PIE contingency plan

Operations remain open with adapted working methods

Dear Customers, dear Partners,
Your business, as ours, may be disrupted due to the severe Coronavirus (Covid-19) outbreak faced by most European countries, we sincerely hope you, your families and your businesses
will not be too affected by the current crisis.
Following the authorities recommendations to protect our coworkers and to fight the virus efficiently, we have taken all measures to continue our activities and to keep our operations open by using alternative working methods with DNP PIE members working from remote until further notice.
In order that your queries to DNP PIE can be duly processed during this period, please make sure to use the departments’ e-mails that you can find on the contact page of this website.
Meanwhile, in order to keep a little smile in these difficult times, we invite you to participate in a collaborative photo experience with our Remote Mosaic. To participate, simply click on the link
- Select a photo or take a selfie
- Validate the conditions and upload your photo
- Take a look and share
Stay safe and strong!



DNP PIE accelerates its momentum in event photo business

DNP PIE has acquired PHOTOPOINTCOM in July 2019.

Founded in 1999, PHOTOPOINTCOM (PPC) is a major French player in tourist, amusement and event photography with operations in the most prestigious tourist sites like the Eiffel Tower or the ‘Puy du Fou’ theme park. A technological precursor in its domain, PPC puts its innovations at the service of its customers for the delight of the 3.2 million visitors photographed per year.

“Our two companies are very complementary and share a commitment to satisfying customers with high quality products and services. We are excited about welcoming PHOTOPOINTCOM into the DNP family,” said Roch Hollande, President of DNP PIE. “The acquisition of PHOTOPOINTCOM, combined with other upcoming strategic partnerships, will allow DNP to bring together talents, know-hows and technologies in order to develop a global offer for event, tourist and amusement photo services, with consistent quality across the European market”

The acquisition follows DNP PIE’s investment in Sharingbox, a pioneer in event photo booths and experiential marketing, present in 20 countries worldwide. The ambition of DNP PIE is to offer a full array of high standard solutions and services for events and tourist sites photos, including in attraction parks and cruise boats.

"Event photo is a dynamic market with many small to mid-sized players," said Yann Bourdin, Managing Director and Co-Founder, PPC. “We believe that the combination of PHOTOPOINTCOM team’s talent and experience with the resources and the international expertise of DNP PIE will enable us to develop new services and expand our activity in new territories. We look forward to continuing doing what we love, at a larger and more international scale.”

“We’re tremendously excited about entering into a new chapter with DNP PIE. Together, we will be able to continue to innovate and provide our customers with ever more engaging services,” said Denis Fernandes, Managing Director and Co-Founder, PPC.

  Illustration article PHOTOPOINTCOM